Introduction

miravexontraq ("we," "our," or "us") operates a comprehensive financial education platform focused on trading sessions and market analysis. We understand that your privacy is fundamental to building trust, and this policy explains how we collect, use, and protect your personal information when you use our services at miravexontraq.com.

This privacy policy complies with South Africa's Protection of Personal Information Act (POPIA) and other applicable data protection regulations. We've designed our practices to give you control over your personal information while enabling us to provide you with valuable educational content and services.

Information We Collect

We collect different types of information to provide and improve our trading education services. The information we gather helps us understand your learning preferences and deliver personalized educational content.

• Personal details like your name, email address, and phone number when you register for our programs
• Educational information including your learning preferences, session attendance, and progress tracking
• Technical data from your device including IP address, browser type, and operating system
• Communication records when you contact our support team or participate in webinars
• Usage analytics showing how you interact with our educational content and platform features

How We Use Your Information

Your information helps us create a better learning experience. We use your data to personalize your educational journey, send you relevant updates about our trading sessions, and improve our overall platform performance.

• Delivering personalized educational content based on your learning progress and interests
• Sending notifications about upcoming trading sessions, webinars, and educational opportunities
• Analyzing platform usage to identify areas for improvement in our educational offerings
• Providing technical support and responding to your inquiries promptly
• Ensuring platform security and preventing unauthorized access to educational resources
• Complying with legal obligations and maintaining accurate records as required by South African law

Your Rights and Choices

Under South Africa's POPIA and international privacy standards, you have specific rights regarding your personal information. We respect these rights and provide straightforward ways to exercise them.

To exercise these rights, contact us at info@miravexontraq.com or call +27837929908. We'll respond to your request within 30 days and may ask you to verify your identity for security purposes.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security practices include both technical safeguards and organizational policies.

• Encryption of sensitive data both in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments of our systems and processes
• Access controls ensuring only authorized personnel can view your personal information
• Secure data centers with physical security measures and environmental controls
• Employee training on data protection practices and confidentiality requirements
• Incident response procedures to quickly address any potential security breaches

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Our retention periods vary depending on the type of information and its purpose.

Third-Party Services and Sharing

We work with trusted third-party providers to deliver our educational services effectively. These partnerships are governed by strict data protection agreements that require the same level of privacy protection we provide.

• Educational content delivery platforms that host our webinars and learning materials
• Communication services for sending educational updates and session notifications
• Analytics providers that help us understand platform usage while maintaining your privacy
• Payment processors for handling transactions related to premium educational content
• Cloud storage providers that maintain the security and availability of our educational resources

We may also share information when required by South African law, court orders, or to protect the safety and rights of our users and the general public. In such cases, we'll notify you unless legally prohibited from doing so.

International Data Transfers

While our primary operations are based in South Africa, some of our service providers may process your information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or through prominent notices on our platform.